Hey everyone - checking in from the USA here. Though I understand this is primary a UK forum, I thought some things I am dealing with might be of service to others here, so I'm throwing another datapoint in to help anyone struggling with a Pixsy issue, and to anyone from the USA that might find this via search as I did.
Mods - my sincere apologies if, as a UK forum, you find this off topic or otherwise irrelevant.
Several months ago my wife received a note from Pixsy largely akin to what stevedavies (alleged CC2.0 violation, Flickr-sourced, very limited usage etc.) has been dealing with, with almost the exact same progression, however they asked for
several thousand USD as their "licensing fee"!!! Needless to say, my wife was pretty upset by this. I am, by trade, a professional photographer with numerous publication credits and awards on my resume, so I'm familiar with licensing and usage rates, and I knew right away that this was, essentially, extortion, so I offered to take this on for her.
I've been exchanging emails with Pixsy for the better part of 4 months now, most almost identical to the ones that stevedavies has excerpted here. Also, in a former life I was the CEO of a small but successful media company, so I'm familiar with the process from that side as well, and, unfortunately, litigation and numerous legal resources, so I have a bit of a background with US copyright case law, and some access to litigation records that might not be accessible (or known) to the general public.
Here's the thing. *Generally speaking* I'm convinced that Pixsy is a disingenuous, "threaten first" extortionist firm that relies on uninformed victims and scary language. I'll get to that in a second, but for a little more background, my research does show that the *client* they claim to be representing HAS in fact, filed actual suits against alleged infringers in US courts. I also know that the cases I found have apparently settled quickly, so at least in my case, the Pixsy client does sometimes follow through. So that's where we are.
DISCLAIMER: I AM NOT A LAWYER - THIS IS JUST MY OPINION AND IS NOT LEGAL ADVICE. OK - that's out of the way..
Now, back to my issues with Pixsy. As I said, I am a photographer. I understand and respect copyright. I believe that photographers should be compensated fairly. That said, there are laws that govern how this is done in the event that there is a misunderstanding or, in the case I am dealing with, an inadvertent possible goof on attribution. I also believe my wife has a fairly solid "fair use" argument/defense (USA law -
https://fairuse.stanford.edu/overview/f ... r-factors/), and, as the image in issue was free under a CCBYSA license, there are no actual damages. This is important because, also per US law
in her particular case, any award arising from improper use would generally be (I guess there are always exceptions - as I said, not. a. lawyer. (but I have confirmed with 2)) limited to ACTUAL damages - i.e. the real monetary loss the copyright holder has sustained as a result of any proven infringement and would NOT be eligible for attorney's fees. (This is due in part to the clear fact that the copyright holder registered the US copyright YEARS after her alleged infringement commenced- relevant law here: (
https://www.law.cornell.edu/uscode/text/17/412 )
And here's the thing - Pixsy, if they have even a shred of knowledge, KNOWS THESE THINGS. Yet, month after month, they continue to threaten massive statutory damages and fees despite knowing that a) there's almost no way they can get them, and that in fact they are precluded by law from getting them, and b) that even in the event that my wife were found to have infringed, the actual damages award would be comparatively miniscule.
So that leaves me with the idea that the Pixsy employee doing this is either incomprehensibly silly, or that PIxsy as a company is completely disingenuous and ethically challenged. Pixsy probably thinks we would rather settle for 3K USD than spend 5-10K in an initial response and request for dismissal.
In fact, we would not, and we have decided that we are willing to spend to litigate, as we both find Pixsy's ethics in this case to be abhorrent.
So that's where we are.
Other things -
1) We did offer an amount that would be commensurate with the ACTUAL license fee if this were a commercial image, even though it's free - about 10% of their ask - just to not deal with it. They claim that would somehow devalue their client's FREE image. What it would actually devalue is Pixsy's extortion record.
2) The Pixsy client in question has an unfortunate habit of undercutting their own argument in their own personal blog. They admit in one place that the the Flickr CC licensing terms are hard to understand, and also that they are not happy with Flickr because they (flickr) essentially force users to comply with CC 4.0 standards - meaning they know by pursuing outrageous (or any) payment they are violating the terms they already agreed to via flickr (I believe stevedavies dealt with this above as well). These things may be useful if they actually want to go to court.
3) Pixsy seems unmoved by all of these facts, and seems to delight in sending form responses that do not address any of the issues raised, even though they pertain directly to the actual value of the settlement - sorry - "Licensing fee" they are seeking.